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Forum Discussion
Sarav
Aug 07, 2016Aspirant
R6220 - Wifi Analytics wont get connected
Hi, The router R6220 has been connected and I was able to access internet. The WIFI Analytics feature placed within Netgear Genie Androd App says its Not Connected and iam not able to use any of...
DexterJB
Aug 10, 2016NETGEAR Moderator
Hi Sarav,
1. What is the firmware version of the router?
2. What version of NETGEAR Genie do you have installed?
3. Do you have it installed on a wireless device?
4. Have you tried using another device (wireless capable computer, smartphone, tablet)?
5. Are you getting an error message? If yes, what is the error message?
6. Please provide a screenshot if possible.
Regards,
Dexter
Community Team