R6220 Wi-fi router genie issues related accessin features such as Traffic and editing device setting

Hi Dexter,

I'm using a Windows 8.1 laptop computer. While our other devices access the internet via this Netgear router, none of them utilize the tablet/smart phone app and we rely on this computer to make any necessary router setting changes (like channel, access, etc.). And all devices (computer, NOOK, ROKU, Squeezebox) are accessing the internet via wi-fi. My only problem is that I can no longer change the channel or frequency to work around interference from our neighbors' routers, block someone else from "borrowing" our internet (yes, we've had one incident several months ago and ended up changing our network password--using this computer), etc.. . Thanks