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Forum Discussion
PCr78
Mar 18, 2022Aspirant
R6250 Unable to manage Guest Wifi by using Nighthawk
Hi, I used to turn on or turn off Guest Wifi (2,4 GHz or 5,2 GHz) on my R6250 routeur by using Nigthawk app but for more than a week it dosn’t work. I have restarted my router and the mobile app but...
PCr78
Mar 20, 2022Aspirant
Hi,
Here is my configuration :
Firmware router R62500 version v1.0.4.38
Nighthawk app iOS version 2.15.0.214.
By using the Nighthawk app on my iPhone (iOS 15.4) connected to the wifi or LTE I can access to the router and see all devices connected but I can’t switch on or switch off guest wifi like I did previously.
Here is my configuration :
Firmware router R62500 version v1.0.4.38
Nighthawk app iOS version 2.15.0.214.
By using the Nighthawk app on my iPhone (iOS 15.4) connected to the wifi or LTE I can access to the router and see all devices connected but I can’t switch on or switch off guest wifi like I did previously.
michaelkenward
Mar 20, 2022Guru - Experienced User
Thanks for the extra details.
Did you see if you can turn the quest on/off through the graphical user interface (GUI)?
That would help to narrow the problem down to the app or to the router's firmware.
As I said, it works here with my Android app.
- PCr78Mar 20, 2022Aspirant
Hi,
I confirm I can switch guest wifi on/off by using Chrome webbrowser connected to the Wifi.
But I can't by using the Nighthawk iOS App connected to the Wifi.
It's very surprising because I've been using Nighthawk for turning on/off Guest wifi for more than a year.
It's very useful for managing kids internet connexion.
- michaelkenwardMar 20, 2022Guru - Experienced User
PCr78 wrote:
I confirm I can switch guest wifi on/off by using Chrome webbrowser connected to the Wifi.
But I can't by using the Nighthawk iOS App connected to the Wifi.
Thanks for confirming that.
So it isn't a firmware thing. Good to know.
Sadly, the iOS app has caused problems in the past. I like to blame Apple for making life difficult for third party suppliers. but that may be just conspiracy theory on my part.
I'll see if Netgear is aware of this one. It helps if there is more than one victim.
Have you tried the usual trick of deleting and reinstalling the app on your phone?
- jsnmglbrtAug 02, 2022Aspirant
Adding to this: I have an R6700 with firmware V1.2.0.92. I deleted and reinstalled my app on my iPhone SE with IOS 15.5 and I don't even see a guess wifi option anywhere in the app. I can use the web tool to manage it.