NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aria0309's avatar
Aria0309
Follower
Jul 19, 2017

R6400- Cannot Log into OpenDNS from Genie App

I am beyond frustrated. I cannot log into the OpenDNS account from the Genie App to set up parental controls. I am able to log in just fine to their site, just not from the app. Please help.

2 Replies

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Which genie app? Desktop? Android? iThing?

       

      My Windows desktop genie is bust. It tells me that my hardware is not compatible with Parental Controls. It is. It tells me that I am not connected to the Internet. I am.

       

      I can either use the direct link or the Android genie.