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Forum Discussion
r6400v2 can't access router after factory reset
I've been using this router as an access point. It suddenly disappeared from the network. Power cycling was no help so I did a factory reset. Before the reset, I have always been able to connect to t...
When you get to the point where it says "use the app" scroll down to the bottom. There's a link basically saying "i don't have a compatible smartphone". Click that. It'll take you to being able to install it using the gui. I do it all the time as I get annoyed using the app for setup
Thanks, I'll try again
I started over. Reset device, got nighthawk app. It went through all the initial steps including a firmware update and started configuring. Then it stopped and said "router not found).
If I try www.routerlogin.com I just get to netgear's page, not to the router. It says:
Below that it says:
- If you are using NETGEAR Business products (any WAC or WAX access points or Orbi Pro), please visit APLogin
- If you’d still like to use routerlogin.com or routerlogin.net, visit the Router login page cannot be displayed.
- If you are using a VPN connection or a customize IP range, type your Gateway IP address on the browser to access your router. The default gateway IP for your router is 192.168.1.1.
Doing a network scan, there is no device on 192.168.1.1
There is a device on 192.168.1.180 but browsers will no open anything at that IP.
I can't find anything on Netgear's pages that says "i don't have a compatible smartphone".
So at this point I still have no clue.
In the past all I needed to do was reset, go to 192.168.1.1, login and set my configs. I don't understand how or when that introduced this new procedure that assumes that:
a) you are connected to a modem
b) that you intend to use the device as a router
c) that you actually have an internet connection and that you are not in the middle of some desert just wanting to set up a small LAN with some wifi access to a local file server).
d) that you really want someone wiping your nose (which might be ok if it worked) but they clearly have a very limited use case in mind and seem to have precluded any others.
If there is no solution I will just have to send this device to the landfill. Without the 192.168.1.1 login, I can't even switch to DD-WRT because that required loading a firmware file manually.
I'm stuck and hope that someone can help.
Thank you
1. what modem/gateway is the router connected to?
2. first you said you didn't want the app and then you said you're using the app. Which is it? Are you going through setup using the app or the browser setup?
3. If you're connecting it to a device that has its own router functions, try 10.0.0.1
1 - I have a fiber modem feeding an opnSense firewall/router. That is connected to a cat6 backbone to which are connected 7 access points and about 50 IP devices. I have been using this box as one of the access points until it mysteriously stopped working. This was the reason that I did the factory reset, but having done so I can no longer configure it the way I used to.
2 - App or no app. Well, out of desperation I have tried both. Since I couldn't get tot eh config login through the browser I figured I might as well try the app to see if it would help. So far, it has not helped.
3 - I'll try the 10.0.0.1, but I need to dig out another computer and set up a separate LAN on 10.0.0.xxx to do that.