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Forum Discussion
victorbond
Mar 13, 2022Tutor
r6400v2 can't access router using app
I am having difficulty accessing my router. I can access it via the web but not with my iPhone. I haven't had problems with it until recently. It says that the device if offline but, it is not. Or I ...
plemans
Mar 13, 2022Guru - Experienced User
do you have random mac/private IP address turned on on the iphone?
Does it work on an android phone?
victorbond
Mar 14, 2022Tutor
I turned the random setting off, but the issue remains. What is interesting is that sometimes there will even be a little white box that pops up at the bottom that says "connected to router" when I'm at the screen that asked for username and password, but it still doesn't go through after I click "sign in".