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Lunatik650's avatar
Lunatik650
Follower
Mar 18, 2022

R6700v3 nighthawk app login timing out

Everytime I try to login in to setup the app it asks me for login credentials for admin. I enter the password and it says it has times out and asks to reboot my phone. I have rebooted my phone and uninstalled and reinstalled the app. I encounter the same error everytime. I am able to login on my laptop to through routerlogin.net and my phone is connected to the correct wifi network. please help.

5 Replies

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  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 23, 2022

    Hello Lunatik650

     

    When you get the timeout issue in the app shake your phone back and forth a bug report should pop up and this will send the issue to our app team to investigate.

     

    DarrenM

    • Victery's avatar
      Victery
      Aspirant
      Mar 28, 2022

      Thank You for the info.it was very helpful. I just sent the bug report to tech. Hopefully the fix is coming soon. ( I Hope )  🙂

  • rronner's avatar
    rronner
    Aspirant
    Aug 29, 2022

    I am having the same issue running firmware V1.0.4.128_10.0.104

    • ldogg1981's avatar
      ldogg1981
      Aspirant
      Nov 24, 2022
      Any update on this because I still have the exact same problem and it has been this way for at least a year? It worked when I first installed the router and then Netgear broke the app a few months later.
      • Mingsr912's avatar
        Mingsr912
        Aspirant
        Dec 31, 2022
        Hello, im also having this issue. Anyone find a solution to this? I'm using an android samsung note 20, and my router is a 6700v3 nighthawk. Both are update to date on firmware. And I can access it through a web browser. Just not able to use the app for turning on and off wifi on kids ipad purpose.