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R6700v3 web interface not always including computer in device list
Since the latest firmware update, the web interface stops listing the computer I am using. It is there in the Access Control list, but not in the device list. The iMac is connected via Ethernet and W...
I have tried the suggested solutions, but to no avail. Turning off Private IP address did not allow the Nighthawk app to connect. The Genie app tells me it is not compatible with my router.
Since I see the same thing on the iMac, my iPad and on a Mac Mini on the same network, I don't think it is an Apple thing. AFAIK, this started with the latest firmware update. As I said, this is really just an annoyance. As long as everything works, and I can see the iMac in the Access Control list, it really doesn't matter a whole lot. Thanks to those who responded.
gaclark1950 wrote:
The Genie app tells me it is not compatible with my router.
Which "app" is that?
I was suggesting the desktop genie. Unlike mobile apps, that does not depend on firmware or which router you are using.
It is just a front end for the #browser graphical user interface (GUI).
Not compatible with a computer and/or its operating system I can understand. But not a router.
I was not aware there was a desktop version--it is not in the App store, but I did find a copy and installed it. It does show the iMac in the Network view, but the info there is incomplete. E.g., it shows my iPhone as being a wired connection, but is not identified as an iPhone.
For the mobile (iPad) version, the app does, indeed, tell me that it is not compatible with my router.
Either option (web interface or Genie app) has certain limitations. But it's not something I can't live with for now.
After more experimentation, I have discovered a few things.
1) The web interface does not always refresh properly. My son, who is currently at work 3 miles away, has an iPhone that is connected to WiFi when he's home. It was showing in the Connected Devices list, even after a refresh.
2) After using the Genie app. the web interface updates appropriately, including showing the iMac in the device list! My son's iPhone was no longer there.
3) I tried again to get the Nighthawk app to work by turning off Private IP Address; still no go. However, in the process I did find that the web interface, which has always reported it as an iPad, even with Private IP activated, suddenly was only reporting it as an Apple mobile device. Turning this off allowed it to recognize it as an iPad.
gaclark1950 wrote:
I was not aware there was a desktop version--it is not in the App store, but I did find a copy and installed it.
It isn't an "app" as most people known them. I provided the link to it earlier in this conversation.
Re: R6700v3 web interface not always including com... - NETGEAR Communities
...but the info there is incomplete. E.g., it shows my iPhone as being a wired connection, but is not identified as an iPhone.
I realise that Apple people sometimes find this technology stuff difficult to fathom, but you can fix that by editing the Network Map.
You may be hindered because you are using pretty well the bottom of the range of Netgear's Nighthawk routers. First launched in 2014, it may have hard time keeping up with Apple's relentless treadmill.