NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

vladimir_vps's avatar
vladimir_vps
Follower
Nov 13, 2018

R6800 router 5G not working

Hello, I've just configured the R6800 router. 5G wifi worked for 10 minutes then the network disappeared in all devices. Already tried reseting, restoring factory settings, reconfiguring everythi...
michaelkenward's avatar
michaelkenward
Guru
Nov 14, 2018
vladimir_vps wrote:

 

I've just configured the R6800 router. 

 

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.