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Forum Discussion
Jeffd0
Jul 21, 2021Follower
R7000 cannot update firmware using Nighthawk App
I am unable to update the firmware (V.1.0.9.88) via the Nighthawk app. When I check for updates via the app it tells me none are available. I'm not sure how to update the router otherwise. Suggestion...
plemans
Jul 21, 2021Guru - Experienced User
Like FURRYe38 says, do the manual update with the R7000. The r7000 has had firmware issues. It seems like it does the best with the manual update, then a factory reset, and installing fresh (not from a backup).
here's the guide for manual update:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
and where to get the firmware: