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Forum Discussion
R7000 Nighthawk - Internet connection keeps dropping.
I have the R7000 router and it has been working well for some time. Lately I find that I no longer have Internet connectivity via wired or wireless devices. I would log in to the router, and see th...
Hi @hightech,
1. Have you checked if the connection straight from the modem is stable?
2. Have you tried changing the cable that is connecting the modem to the router?
3. Please check the firmware version of the router.
4. Have you tried resetting the router?
Regards,
Dexter
Community Team
after latest firmware Auto update and re checked that it is the latest version my internet speed its erratic and goes from 21mbs to 65mgs when checked. yes I tried it direct from the modem yes I checked the firmware version yes I changed the ethernet cable yes I reset the router how can I go back to the previous firmware it worked fine until then ?
ISP Charter Cable R7000 Nighthawk Netgear It has been working fine til now very fast very reliable.
Hi @HaneyEdw,
You can manually update the router's firmware then reset and reconfigure the settings. You may refer to the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team