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Forum Discussion

hightech's avatar
hightech
Follower
Feb 05, 2016

R7000 Nighthawk - Internet connection keeps dropping.

I have the R7000 router and it has been working well for some time.  Lately I find that I no longer have Internet connectivity via wired or wireless devices.  I would log in to the router, and see th...
Genie
gmkws77's avatar
gmkws77
Aspirant
Apr 11, 2016

Having same issues i keep dropping connections? I cant keep two of my printers longer that 30 min. and phone are speratic anlog with other devices.

7-12 month old.

 

R7000 Nighthawk

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 13, 2016

    Hi @gmkws77,

     

    1. What is the firmware version of the router?

    2. Does the issue persist on both bands (2.4GHz and 5GHz)?

    3. Are wired devices also affected?

    4. Have you tried resetting the router?

    5. Have you tried changing the wireless channel?

    6. How are the printers connected to the network (wired or wireless - please provide model number/s if possible)?

     

    Regards,

     

    Dexter

    Community Team