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Forum Discussion
Aanith
Mar 30, 2019Tutor
R7000 Nighthawk App iOS unable to log in
Nighthawk app prompts for Netgear account login. Upon entering correct credentials (I'm logged in here posting this), "an error has occurred. Please try again " message appears. I can access ro...
JoseAndres041
Mar 30, 2019Luminary
That is Netgear's SSO. It means you need to use your my.netgear.com account to log in first. When I say my.netgear.com account, it means that account contains your router registration. That's the account that you used to register your router.
Aanith
Mar 30, 2019Tutor
That's what Im using.
- JoseAndres041Mar 30, 2019Luminary
If that's the case then you can send a bug. Just shake your phone when you get that error. It would send a bug report.
- DexterJBApr 01, 2019NETGEAR Moderator
Hi Aanith,
Are you logging in locally (within your network)? If so, please try using the router admin logins (admin for username and default password is password unless you've changed it).
Dexter