R7000 Nighthawk Readycloud setup won’t allow read/write.

Guru - Experienced User

Jun 15, 2018

r7000_nooby wrote:

and IMO, if there are ‘hotfixes’ then Netgear should be informing us.... just saying

Hotfixes are "work in progress". Ready for people to use, but not tested enough to release them into the update process.

If don't want to look for them, just wait until they arrive in the official channels.

r7000_nooby wrote:

And firmware should not be a condition of how ReadyCloud works.

Firmware is the software, in effect the "operating system", that makes your hardware work. Of course it affects how ReadyCLOUD operates. No firmware = no ReadyCLOUD. Broken firmware = broken ReadyCLOUD

I have been trying to get that thing to show my files/folders for over a year! And all I get are those icon symbols that go nowhere and do nothing.

What are these "icon symbols? I suspect a configuration issue at your end.

ReadyCLOUD isn't the easiest thing to set up. It requires various steps. It is hard to diagnose where things may have give wrong with so little to go on.

I assume that you have your router registered in the router.

Have you installed the ReadyCLOUD software?

Did you factory reset the thing after the latest firmware update?

r7000_nooby
Aspirant
Jun 16, 2018
http://readycloud.netgear.com/client/en/router-setup.html

I have done everything outlined on this ‘netgear readycloud’ setup page.

it doesn’t mention spending 40 days and 40 nights making screenshots so I can get MY settings back after a reset!

And no, I don’t have ‘Readycloud’ software that I am aware of and that is not mentioned as a requirement either in the router setup nor the afore mentioned Readycloud set up page(see above). WHERE IS IT? WHY WOULD/SHOULD I NEED IT?

The icon symbols I see are a neat little image of the R7000 router with antennas and another nest little image if a folder with my USB storage name under it. And as stated clicking on the ‘routrer’ to show the ‘share name’ in the right side will show the share, BUT selecting it DOES NOTHING, ZIP, NADA, ZILTCH.

And I ASSUME my router is registered in the router or I would not be able to access it.

i can get to the share drive via http and ftp but that only allows read, and NOT write to it.
- r7000_nooby
  Aspirant
  Jun 16, 2018
  OK, getting somewhere, don’t know where yet as the share drive files/folders won’t display.
  
  BUT, in the bottom advanced settings is one for ‘Enable any USB device connectrped to the router’ with radio buttons for YES and NO.
  
  NO, was selected(by default I assume). I selected YES hit apply and now selection of the share name at the ReadyCloud site at least tries to,populate. Not there yet but closer.
  
  Funny how that arcane setting was failed to be mentioned in ANY of the Readyckoud setups I could find.
  
  i have made a backup,of my settings. And maybe will try the reset thing if it still,doesn’t populate the share drive at the ready cloud site.
- michaelkenward
  Guru - Experienced User
  Jun 16, 2018
  r7000_nooby wrote:
  
  And I ASSUME my router is registered in the router or I would not be able to access it.
  
  Apart from not making sense – the router needs to be registered in ReadyCLOUD – the "I assume" bit points to a possible misconfiguration at your end.
  
  If your router is registered in ReadyCLOUD you will see this message on the ReadyCLOUD setup page.
  
  This router is registered with the following ReadyCLOUD user: .....
  
  Setting up this stuff is not straightforward, so it is easy to understand how people get confused.
  
  You said earlier:
  
  I have set up Readycloud, have a ReadyCloud account, and am able to login in to it from a browser.
  
  What does that mean? Login with what? Login tio what?
  
  Let's get back to basics. What do you want ReadyCLOUD to do?
  
  It is not there to provide local access to your USB devices. ReadySHARE does that. ReadyCLOUD is there to let you get into your devices from afar, over an internet connection. As the manual says it is all about remote access.
  
  That being the case, how you access remotely depends on how you are trying to get in there. In my case, one way in is with the Android app.
  
  There is support material, including a manual, for the R7000 somewhere at the end of this link:
  
  >>>> R7000 | Product | Support | NETGEAR <<<<
  
  See page 92.
  
  This is more detailed than the page you linked to.
  - r7000_nooby
    Aspirant
    Jun 16, 2018
    
    The router dashboard states ‘this router is registered to <user@emailaddress.com in 2 different places. In the basic area under USB and again in the Advanced section in the USB settings.
    
    SO! Once again I ‘assume’ I should be able to login to the http://readycloud.netgear.com/client/index.html
    
    And access what is on the share drive.
    
    i have read the FAQ from top to bottom over and over for the past year and have gotten no farther than logging in seeing the R7000 symbol, and clicking on it brings up the USB_Storage folder icon, and clicking on that TAKES IT BACK TO THE R7000 router icon.
    
    i cannot see what is on the drive.
    
    As far as what I want to use it for, if I need to get X-rays or other medical information from my Doctors, or hospital to take to another facility, at this time I am just SOL! Or any number of places I go, still SOL!
    
    As far as the iOS app. Really poorly designed and implemented, and I have yet to read a positive review of it.
    
    WHICH IS WHY I WANT TO ACCESS IT WITH A BROWSER!
    
    Time to close this thread as you are not being helpful! And I am not sure it is worth the time and effort to get the damned thing working.
    
    So, if you don’t have better ‘support’ than I have seen the past few days, please do not respond!
    
    I really don’t need some of the sarcasm you have poured on me!

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R7000 Nighthawk Readycloud setup won’t allow read/write.