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Forum Discussion
R7000 "No Internet Connection" in App
Similar ISP setup and situation to: https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/R7000-Nighthawk-No-Internet-Connection/m-p/2221698#M215680 Tried all the solutions on: https://kb....
Quick update....
Someone just loaned me an old mesh system of theirs to try, a MR-60 router and two MS-60 satellites. They upgraded to an Orbi setup in their shop. Using the Nighthawk app, I was able to get to the point where i would connect to the Nighthawk WiFi. However, my phone would not connect, saying I was entering the incorrect password. Odd because it automatically entered a password for me and copying the shown password from the app then pasting it manually resulted in the same "Could Not Connect - Incorrect password" message. Nighthawk app still says to tap on "Wifi is Connected" without being able to go back, which exits me from the app.
Incorrect password but it is the password given to me by the Nighthawk app, copied and pasted using the prompts in the app. What gives?????
Not at all impressed and am quite disgusted with this whole Nighthawk thing.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageUPDATE.....
After a long and confusing call with Tech Support, we were able to get mesh system and the Nighthawk app functioning. Not clear on what the issue was, but the prompts on the app did not accurately match my situation.
New mesh system should be much easier to set up after I choose what size of coverage I will need to buy.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
