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Forum Discussion
R7000, Printer not being found in Selection list
We have a NightHawk R7000. our HP laptop, Win10, my printer shows in the NETGEAR USB Control Center but not when I go to print (Word, Excel, PDF, etc.) Any thoughts? Lorea
Yes, it works fine... It actually works on 2 other HP laptops, just not mine. thx for the help. Lorena
I'm having the same issue along with my Nest losing wireless connectivity.
I do use access control which i turned off with no difference. What I have noticed though is under access control those two devices (Printer/Nest) don't have an IP address. I have assigned a static address to it and that doesn't work either.
I have upgraded to the latest firmware and completed a factory reset, manually setting it up and no change. Rebooting the router allowes it to connect for a short time. Wired/Wireless(w/SSID name) connections have no issues.
Hi CChris,
1. What is the model number and firmware version of the router?
2. Have you tried changing the wireless channel of the router?
3. You can try using address reservation. The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/24091
Regards,
Dexter
Community Team
1. What is the model number and firmware version of the router? R7000 / V1.0.9.12_1.2.23
2. Have you tried changing the wireless channel of the router? I had it on a manual channel that was clear and then put it to Auto with no change.
3. You can try using address reservation. The steps are linked below. I've tried reserving addresses as well as having it automatic with no change.
I tried updating the firmware, than my router stopped working completly. So, I restored the firmware.
2/3 ofour HP laptops work fine. The prointer shows up oin ReadyShare, we just cant get Win10 to find it (scan) for using in Adobe/Word, etc.
I will review your suggestions and look online how to do.
thx, Lorena
Dexter... Yes, I also updated the printer driver. We have va HP 1200 laser jet which uses standard drivers, so I think I should be Ok. The other two laptops seem to be using similar printer drivers. I would guess. But I did go to HP and download the generic drivers again.
