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Pawtech97's avatar
Pawtech97
Aspirant
Mar 14, 2017

R7500v2

Unable to pause internet from genie app. Would like to be able to shut down internet per device (i.e. kids have not completed chores = no internet). Genie tells me it failed each time I try. Is there a fix for this or does the router need to be returned?
Genie
Pause Internet

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  • Pawtech97's avatar
    Pawtech97
    Aspirant
    Mar 15, 2017

    I should have added in, before latest updates I was able to "pause internet".  Since I cannot locate my receipt yet, online support is unable to help me.  For the amount I spent on this router I was hoping the software would be as good as hardware.