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curltyop's avatar
curltyop
Aspirant
Nov 12, 2019

r7800

I accidently deleted my second  r7800. How do I add it back on my account  I have the serial nbr but not the exact date of purchase

5 Replies


  • curltyop wrote:

    I accidently deleted my second  r7800. How do I add it back on my account  I have the serial nbr but not the exact date of purchase


    Deleted from where?

     

    What account?

     

     

    • curltyop's avatar
      curltyop
      Aspirant

       Sorry,   i was using my nighthawk app and hit the delete ( the 3 dots vertically  to the right of the router    it removed the router from The Nighthawk app, the Netgear genie and mynetgear account

      I just need to get it back


      • curltyop wrote:

         Sorry,   i was using my nighthawk app and hit the delete ( the 3 dots vertically  to the right of the router    it removed the router from The Nighthawk app, the Netgear genie and mynetgear account

         


        The app just reflects how you have set up the R7800.

         

        For example, the app is used for Remote Management, among other things. If you go to the browser graphical user interface (GUI) for that router, is it set up for that?

         

        The answer is to work out how it got into the app in the first place and then reproduce those moves.