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Forum Discussion
R7960 no longer connects with app or on line
I have had a R7960 for years but right from the go it could not update the firmware No one at Netgear could help but my router worked great..so we welft it. Now in 2024 the Nighthawk app will not w...
there was an issue with the r7960 and r8000 with being stuck on a particular firmware. There's a way around it but its a bit complicated.
you can find the post here: https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/R8000P-V1-4-1-50-Update-workaround/m-p/2171832#M206233
But you'll need to access the router. Try routerlogin . net or 192.168.0.1 or 10.0.0.1
If the router is in a double nat, it changes the default IP address.
What modem/gateway is it connected to?
Thank you for teaching me about "192.168.1.1 is not "on line". It is local access for a web browser and the graphical user interface (GUI).. I am alas in the older generation but always willing to learn.
I read thru the suggestion for the work around for the locked issue and found it beyond my abilities and stress level.. So I guess at this point, knowing it it not me or a setting I can change, I will have to just delete the Nighthawk app and only use the Local Access on my web browser which works for now..
Thank you all for your suggestions.