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Forum Discussion
R8000 and Firmware 1.0.4.66_10.1.75 Slow Xfinity Connection AC and Slow Wifi Speeds - GIGABIT - Slow
Hi, I am super dissapoitned with Netgear, I have had this AC3200 device for almost 2 years now, and when I was using an Arris6190 modem with a connectio of speed 200Mbp the unit was working quite dec...
SO I ASSUME YOU CHANGED YOUR ETHERNET CABLES TO CAT6 SINCE YOU HAVE UPGRAGED YOUR INTERNET SPEED YOU ALSO NEED TO UPGRADE YOUR CABLES AS WELL CAT5 WILL WORK BUT YOUR NEW SPEED WIILL PUSH IT TO ITS LIMITS I RECOMMOND USING ATLEAST CAT6 AN I ALSO ASSUME THAT YOUR ROUTER IS PLACED IN A GREAT PLACE IN YOUR HOME THAT WILL ENHANCE YOUR CHANCES OF GETTING BETTER SPEEDS IF YOU JUST PUT YOUR ROUTER ANYWHERE YOU MIGHT WANT TO TEST YOUR HOUSE OUT TO FIND WHAT AREA GIVES YOU THE BEST SPEEDS IM NOT SURE WHAT ELSE YOU HAVE BUT ITS A TRY IM ALSO NOT AN EXPERT JUST TRYING TO HELP SORRY IF YOU ALREADY DID THESE THINGS BEST OF LUCK!!!
ALSO AS FOR PAYING FOR HELP I WOULD NOT PAY FOR HELP YOUTUBE CAN BE YOUR BEST FRIEND IT SUCKS A COMPANY LIKE NETGEAR WILL HAVE SUCH POOR CUSTOMER SERVICE
Yes, I did everything and tested everything with a tech : cables and all. The fault is not the cable or the modem is the router ( Netgear)
Yes, I wouldn’t pay a dime for for support, a faulty firmware or equipment is something they should recall and replace.
I can’t believe their customer support. Someday, they will pay the price of a terrible service and assistance.
Interestingly enough they say pay annually , ohhh you can’t pay for 6 months, ohhhh you can’t pay a one time fee.
Rest assured me we will fix it, we will change the speed.... sounded like one of those scam companies that want your name, number, email
And credit card number.
And...... if you don’t get the speed you want we will refund you ! Really ????
Don’t. Buy another router you will have the same problem. Jan Jan ja.... pure BS
You will spend twice, don’t get the new ones get this one fixed and all your devices will be covered
bs
Don’t be tricked !!!
Netgear is buggy
Yes, I wouldn’t pay a dime for for support, a faulty firmware or equipment is something they should recall and replace.
I can’t believe their customer support. Someday, they will pay the price of a terrible service and assistance.
Interestingly enough they say pay annually , ohhh you can’t pay for 6 months, ohhhh you can’t pay a one time fee.
Rest assured me we will fix it, we will change the speed.... sounded like one of those scam companies that want your name, number, email
And credit card number.
And...... if you don’t get the speed you want we will refund you ! Really ????
Don’t. Buy another router you will have the same problem. Jan Jan ja.... pure BS
You will spend twice, don’t get the new ones get this one fixed and all your devices will be covered
bs
Don’t be tricked !!!
Netgear is buggy
- Why come out with upgrades on firmware they don’t support ?