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Forum Discussion
fperezl
Jan 14, 2021Aspirant
R8000 and Firmware 1.0.4.66_10.1.75 Slow Xfinity Connection AC and Slow Wifi Speeds - GIGABIT - Slow
Hi, I am super dissapoitned with Netgear, I have had this AC3200 device for almost 2 years now, and when I was using an Arris6190 modem with a connectio of speed 200Mbp the unit was working quite dec...
fperezl
Jan 14, 2021Aspirant
Yes, I did everything and tested everything with a tech : cables and all. The fault is not the cable or the modem is the router ( Netgear)
Yes, I wouldn’t pay a dime for for support, a faulty firmware or equipment is something they should recall and replace.
I can’t believe their customer support. Someday, they will pay the price of a terrible service and assistance.
Interestingly enough they say pay annually , ohhh you can’t pay for 6 months, ohhhh you can’t pay a one time fee.
Rest assured me we will fix it, we will change the speed.... sounded like one of those scam companies that want your name, number, email
And credit card number.
And...... if you don’t get the speed you want we will refund you ! Really ????
Don’t. Buy another router you will have the same problem. Jan Jan ja.... pure BS
You will spend twice, don’t get the new ones get this one fixed and all your devices will be covered
bs
Don’t be tricked !!!
Netgear is buggy
Yes, I wouldn’t pay a dime for for support, a faulty firmware or equipment is something they should recall and replace.
I can’t believe their customer support. Someday, they will pay the price of a terrible service and assistance.
Interestingly enough they say pay annually , ohhh you can’t pay for 6 months, ohhhh you can’t pay a one time fee.
Rest assured me we will fix it, we will change the speed.... sounded like one of those scam companies that want your name, number, email
And credit card number.
And...... if you don’t get the speed you want we will refund you ! Really ????
Don’t. Buy another router you will have the same problem. Jan Jan ja.... pure BS
You will spend twice, don’t get the new ones get this one fixed and all your devices will be covered
bs
Don’t be tricked !!!
Netgear is buggy
fperezl
Jan 14, 2021Aspirant
Why come out with upgrades on firmware they don’t support ?