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Forum Discussion
Tech16
Mar 27, 2017Initiate
R8000 Firmware Update R8000-V1.0.3.36_1.1.25 breaks Live Parental Controls and Genie App functions
Updating firmware on R8000 to R8000-V1.0.3.36_1.1.25.chk (latest recommended update) breaks Live Parental Controls (LPC)-cannot turn ON or OFF from web app (Gui takes you instead to NetGear page, htt...
lowman
May 12, 2017Aspirant
I Just updated firm ware in the R8000 I now can not connect with the Genie .. Log in says some thing about ipv6 and it stops there . I updated the Genie app same results . Not happy with this 300 dollar brick since day one .
- michaelkenwardMay 13, 2017Guru - Experienced User
First, did you factory reset the router? That is the first thing to try of you have post-flash problems.
Second, can you get into the web interface using a browser?
PS You have joined in on an older discussion about a different subject so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.
- lowmanMay 13, 2017Aspirant
Did not try factory reset . The Genie will not recognise the router even after updateing to new version . I tryed disableing the IPv6 and it will default to another setting instead of disabled . Current verson firm ware after flash 1.0.3.36-1.1.25 . For some reason my Go Flex nas is not scessable thru and ftp that is on put
Ipads . The nas was giving issues before the flash and reason for flash was the usb ready share was malfunctioning the ready share was found to be a bad usb extension cable between router and storage it seems that that issue is resolved . I can acess nas thry seagate dashdoard but not the ftp on any Ipad . I can not even log in with Ipad genie it tosses the Ipv 6 thing . I am lost when it rains it pours . What version firmware should I roll router back to .
- michaelkenwardMay 13, 2017Guru - Experienced User