NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lucynda
May 26, 2017Aspirant
R8000 Netgenie says "router does not support remote access"
Since the net genie update I have not been able to login remotely from my iphone. It says my router does not support remote access but I know this is not true as I used it remotely ALL the time with ...
lucynda
May 26, 2017Aspirant
To call them it costs more money than I can afford
Starting at $49.99
I can't find anywhere to send an email
Starting at $49.99
I can't find anywhere to send an email
FURRYe38
May 26, 2017Guru - Experienced User
Send this forum Moderator a PM and ask her where you can start a support ticket.
https://community.netgear.com/t5/user/viewprofilepage/user-id/3034
Good Luck.