NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dfects
Oct 04, 2018Tutor
Random "hello test" notification from nighthawk app
I've just received 2 notifications on my phone from the nighthawk app saying "hello test". Clicking on them took me to the nighthawk app login.
I was away from home at the time, and I don't ha...
- Oct 05, 2018
The text of the screenshot above that matters, in case you don't want to open the image:
"NETGEAR Inc. October 4, 2018: We are aware of the test notifications that we mistakenly sent out this morning to some of our customers. These were not intentional, and we apologize for any inconvenience."
Kyle_PHX
Oct 04, 2018Guide
Given all the responses, I find it hard to believe we've all been hacked. Send more likely to me that it was an incorrect text message, maybe the hello test was left over from app development, and was supposed to say "New firmware is available" or something, but there is a coding error and it displayed that generic test message instead.
Also is anyone else seeing this forum acting really glitchy on their phone, if you view it through the Nighthawk app instead of a separate web browser? Really weird stuff like the text getting blurry and selection handles popping up randomly outside the reply field?
Also is anyone else seeing this forum acting really glitchy on their phone, if you view it through the Nighthawk app instead of a separate web browser? Really weird stuff like the text getting blurry and selection handles popping up randomly outside the reply field?
robledrew
Oct 04, 2018Apprentice
I received the same two messages. My Nighthawk app recently upgraded on Android. Your suggestion that it is leftover development code is more plausible than any of the "we've been hacked" assumptions, in my opinion.
I'm sure it's benign, and some software developer is going to get ridiculed by his/her peers today in the office!
- Aquila76Oct 04, 2018TutorThat might be plausible, but my app hasn't updated since July 18. I also don't see any new firmware available for our router since August, which is already installed.