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Forum Discussion
dfects
Oct 04, 2018Tutor
Random "hello test" notification from nighthawk app
I've just received 2 notifications on my phone from the nighthawk app saying "hello test". Clicking on them took me to the nighthawk app login.
I was away from home at the time, and I don't ha...
- Oct 05, 2018
The text of the screenshot above that matters, in case you don't want to open the image:
"NETGEAR Inc. October 4, 2018: We are aware of the test notifications that we mistakenly sent out this morning to some of our customers. These were not intentional, and we apologize for any inconvenience."
sarac
Oct 04, 2018Initiate
I also got the two "hello test" notifications from the Nighthawk app on my Android phone at 4:30 am US Eastern time this morning. My router has the latest firmware (1.0.4.18).
I don't believe the Nighthawk app on my phone was activated with my account info when the notifications happened last night. So, it hasn't been associated with my Netgear account or with my device, until this morning when I was trying to learn more about why I might have been receiving the notifications.
According to my phone, I installed the Nighthawk app version 2.2.4.397 on July 18, 2018.