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Forum Discussion
dfects
Oct 04, 2018Tutor
Random "hello test" notification from nighthawk app
I've just received 2 notifications on my phone from the nighthawk app saying "hello test". Clicking on them took me to the nighthawk app login.
I was away from home at the time, and I don't ha...
- Oct 05, 2018
The text of the screenshot above that matters, in case you don't want to open the image:
"NETGEAR Inc. October 4, 2018: We are aware of the test notifications that we mistakenly sent out this morning to some of our customers. These were not intentional, and we apologize for any inconvenience."
Lowtech
Oct 04, 2018Tutor
If over 20 of us have responded in a few hours, you can imagine how many others are either wondering about this or ignoring it. I tried to send a message to Support to reply at the link site but the only path in that I could find was the Feedback button. So I guess we wait with a couple of annoying icons on our mobile devices.
- warrenra8Oct 04, 2018Guide
I'll pile on: I also got a couple of "Hello Test" messages from my Nighthawk app (Android) as soon as I turned on my phone. Freaked me out a little bit - thought for sure I had been hacked. Glad to see I'm not the only one. Hope that's just a bug!
- warrenra8Oct 04, 2018Guide
As it seems to be related to the Nighthawk app, and not the router itself (of course, I'm just guessing), I added a comment to the Google Play page for this app. I see that NetGear responds there, so maybe they will see that.
- azskyrunnerOct 05, 2018Initiate
Netgear did reply on the Google Play page reviews: https://play.google.com/store/apps/details?id=com.netgear.netgearup&reviewId=gp%3AAOqpTOGV9dOAyetNicexxASyz3aQIasvfzSVHOGOAzRUv2Rsb3HYh4yKB-Jvc3t3tThblDFu-h7yVKKyBiIJzg