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Forum Discussion
RAXE300 - Device Manager in iOS App
RAXE300 in my home.
| Firmware Version | V1.0.7.62_1 |
When I log in via my laptop browser, I can see Attached Devices.
When I am on the Nighthawk App (2.43.2.1) on my phone (iOS - 18.3.1), the Device Manager shows "Devices Online (0)" and if I tap on that section, it just spins and then fails. But the other information on the screen seems to be ok.
In previous posts I've seen that the remedy may be to update the app, but I think I'm up to date. Is it just that Netgear's app needs a new version to keep up with iOS?
1 Reply
Does this happen with a different mobile device?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageHas a factory reset and setup from scratch using the NH app been performed since last FW update?
