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Forum Discussion

MBChappers's avatar
MBChappers
Aspirant
Jun 08, 2019

Nighthawk app pause sliders grey eyed out

My nighthawk app is version 2.3.6.7 being run on an iOS device & my R8000 and my EX7300 are both running the latest firmware. I am having trouble with the app whereas the pause sliders in the devi...
JeffHWI's avatar
JeffHWI
Guide
Jul 26, 2019

I am also experiencing the same issue. Latest firmware for the router, and latest version of the IOS app.

  • beanybrooklyn's avatar
    beanybrooklyn
    Guide
    Nov 08, 2019

    I am also unable to pause any devices since the button is grayed out. R8500 (latest firmware) using app on iOS (iphone 8). Any help woudl be greatly appreciated 

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Nov 08, 2019
      beanybrooklyn wrote:

      (latest firmware)

      Only a number can guarantee that. Who knows what the update checker has missed?

       

      Did you reset the router to factory settings after the firmware flash?