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Forum Discussion

TristenB34's avatar
TristenB34
Follower
Jul 28, 2022

Nighthawk app

My app doesn’t let me connect with the QR code it says it’s connecting then doesn’t let me continue
CD_router_888's avatar
CD_router_888
Guide
Jul 29, 2022

Hi TristenB34 ,

It is a known issue and NTGR had fixed it, will release the new version app after 8/3...

For now you can use either ways below to work around it.

  1. Fresh install APP --> Sign in SSO --> Don’t kill the app and re-launch it --> QR code scan --> tap Continue button --> Can finished the install setup then go to the dashboard
  2. Fresh install APP --> Sign in SSO --> Don’t kill the app and re-launch it --> Set up NH manually --> Can finished the install setup then go to the dashboard

iOS APP