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Forum Discussion

Cadmuslabs's avatar
Cadmuslabs
Follower
Mar 14, 2018

Ready Cloud App NOT WORKING

I have an iPhone 6 Plus running iOS 11.3 I downloaded the ready cloud app and installed it. I set it up to backup my photo library to my USB hard drive connected to my nighthawk router. It is fully se...
Mobile client
DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 10, 2018

Hi Cadmuslabs,

 

Welcome to the community!

 

1. What is the firmware version of the router?

2. What is the app version that you have installed?

3. Does the issue persist when using another device (iOS, Android)?

4. Have you tried resetting the router?

 

Regards,

 

Dexter

Community Team

  • SharathB's avatar
    SharathB
    Aspirant
    Apr 11, 2018
    I have been trying to find solution for this for past one year. Unfortunately it does not look like Netgear wants to even fix it. The app shows as if it is uploading. But when I go and check the folder the photos are not there. I have even tried to format my HD. Still the problem persists. All firmware etc. are up-to-date.