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Forum Discussion
NrAtWork
Oct 19, 2017Guide
ReadyCloud V2.0.0,(2027) on iOs11.0.3 not doing media backup on R7000
I have set up my HDD in RAID config and used R7000 router's Advanced>Readyshare>ReadyCloud to use my HDD to back up my PCs and photos and videos from mobile devices. Everything worked great and from ...
YeZ
Oct 20, 2017NETGEAR Expert
Can you unregister and re-register R7000 to ReadyCLOUD in the router web page to see if that solves the issue?
NrAtWork
Oct 20, 2017Guide
Thanks YeZ for your help:
I did this step yesterday before posting on community board. I unregistered the router and I also deleted the ready cloud app also from all phones and then registered r7000 again and then reinstalled the app- but the problem is still there: I still can’t do any media backups from my devices
I did this step yesterday before posting on community board. I unregistered the router and I also deleted the ready cloud app also from all phones and then registered r7000 again and then reinstalled the app- but the problem is still there: I still can’t do any media backups from my devices
- JeremyDEOct 22, 2017TutorI’m having the same problem. It just shows that it’s uploading my media but it is not working. I’ve tried your recommendations and it’s still not functioning. Help.
- gazpadOct 22, 2017AspirantDitto. It seems related to the IOS 11 update. The App looks like it has an updated skin but same old functions, with exception that it’s found loads of media to back up but won’t start backup process.
Note, I can access my readynas without issue. I am having this problem accessing a Readynas 214- NrAtWorkOct 22, 2017GuideIt may not be just iOS 11 problem as I mentioned in my post that I can’t even do media backup from my iPhone5c or iPhone 4 which are not on ios11 - only 6plus and 7plus are on ios11.
I believe it’s more of the cloud environment on netgear side as I can access my shard folders from my devices and computers just fine. I can view the media stored using the ready cloud app- it won’t just backup the media!!!
NETGEAR IT TEAM ARE YOU LISTENING??? Help needed please