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Solved
ReadyNAS 2120 corruption
I made the mistake of attempting to update firmware 6.1.8 to 6.9.0 without following the required step up 6.3.5 > 6.5.2 > 6.9.0, didn't notice the requirement until it was too late. I'm attempting to do a factory reset but its not picking up a DHCP address, the port is configured properly and I tried both LAN1 & 2 to no avail. Any suggestions on what I should attempt next in order to get the device back up and running again?
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I'm attempting the USB recovery tool option now but the instructions don't match what happens on our system. I prepared the thumbdrive and when I follow step 2 below it takes me to a boot menu which does not include booting to USB. Should I hold down the reset button longer? I've released it when I see the Error,LAN1,LAN2 lights blinking
https://kb.netgear.com/23454/How-do-I-access-the-boot-menu-on-my-ReadyNAS-2120-storage-system
To boot your rack-mount model ReadyNAS from USB:
- Insert the prepared USB drive into any available USB port.
- Press and hold the Reset button. Power on the ReadyNAS system and continue to hold the Reset button for up to 15 seconds, depending on your ReadyNAS model.
- If your ReadyNAS has an LCD, hold the Reset button until the LCD confirms that the ReadyNAS is in USB Recovery mode.
- On the ReadyNAS 2120, hold the Reset button until the LEDs begin blinking rapidly, after about 5 to 10 seconds.
You might get better, and quicker, help if you posted in the right forum section:
I contacted support and due to the firmware issue a replacement device was the only solution