Forum Discussion

Luminary

Nov 05, 2017

ReadyShare Vault Backup Engine Failed

I can no longer back-up my Desktop PC using ReadyShare Vault. I have a Netgear Nighthawk AC2350 (R7500) wifi router and a Western Digital My Passport 2 TB portable hard drive attached to the router. ...

Genie

DexterJB

NETGEAR Moderator

Nov 12, 2017

HI stanfrench,

Please try installing the latest version (version 7.0) of the program from the link below.

http://netgear.com/readyshare

Regards,

Dexter

Community Team

stanfrench

Luminary

Nov 13, 2017

Thank you Dexter, I tried that (v7.0.1.100) but same problem. It gets to about 350 items and then stops. When I open the dashboard, it still says "Backup Engine Failed". Do you know if its possble to install the lower version? I was working ok. Or I can keep trying to troubleshoot this one. Cheers.