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Forum Discussion

Bobkent's avatar
Bobkent
Aspirant
Jan 01, 2016

Remote Access WNDR4500v3 via android... how?

Hi,   I have enabled remote access, but looking at the instructions for the genie app both on the desktop and my android device, there are no options to select remote login? The android Genie will...
Genie
Bobkent's avatar
Bobkent
Aspirant
Jan 01, 2016

Windows_Desk_Remote access_drop down.PNGI dont get these options next to Login as: on desktop app

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jan 02, 2016

    Hi Bobkent,

     

    1. What is the firmware version of the router?

    2. What version of the NETGEAR Genie desktop and Android app do you have installed?

     

    Regards,

     

    Dexter

    Community Team

    • Bobkent's avatar
      Bobkent
      Aspirant
      Jan 03, 2016

      I am not at home at present, the router I updated 2 days before posting to the latest available.  Genie version on PC 2.4.20 Android version 2.4.26.

       

      Thanks

      • Bobkent's avatar
        Bobkent
        Aspirant
        Jan 03, 2016

        Screenshot_2016-01-03-20-44-39.pngmy android screen