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Forum Discussion

Sgeorges's avatar
Sgeorges
Aspirant
Jul 07, 2017

Remote Genie for D7800 not working (unable to register)

My device is Netgear D7800 Modem/Router. (firmware:V1.0.1.20) I read through this forum and found it should support  remote access thru genie. But I have trouble with enabling the remote access fr...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 10, 2017

Hi Sgeorges,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

vipsin's avatar
vipsin
Aspirant
Feb 27, 2018

Unable to turn ON remote access from Genie app.  India Technical support is pathetic, just novice guys. Getting error " NO remote access" the genie cloud server connection failed. Try again.