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Forum Discussion
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
Is it seen on the Routers web page using a web browser?
If it's seen there, whats the HOST NAME of this PC seen on the routers web page? There maybe some special characters in the HOST name that may not work right for the app. You might change it to something simple, no special characters or spaces. Alpha characters and maybe all lower case.
I went on the website on my computer and it only directs to download the nighthawk app. I didn't see any devices listed there. And like I mentioned, all the devices used to show up. Just one day I checked and they were no longer there. I didn't do anything to make them disappear. Everything is connected and working, just not seen.
I'd do a factory reset on the router and setup from scratch. Disconnect ALL devices from the router accept for 1 wired PC. Use the wired PC and web browser to setup the router at 192.168.1.1. Once you get it setup again, connect the 1 PC to the router and see if it appears.
- Same thing happened to me. All the devices connected by wifi and wired use to shoe up in my netgear nighthawk app. Went to check one day and only one wired device shows up in my app. I used to see all 10 devices and was able to turn on or off which devices I wanted . Does anyone no what happened?