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Forum Discussion
ToryR
Aug 02, 2021Initiate
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
ToryR
Aug 02, 2021Initiate
I went on the website on my computer and it only directs to download the nighthawk app. I didn't see any devices listed there. And like I mentioned, all the devices used to show up. Just one day I checked and they were no longer there. I didn't do anything to make them disappear. Everything is connected and working, just not seen.
FURRYe38
Aug 02, 2021Guru - Experienced User
I'd do a factory reset on the router and setup from scratch. Disconnect ALL devices from the router accept for 1 wired PC. Use the wired PC and web browser to setup the router at 192.168.1.1. Once you get it setup again, connect the 1 PC to the router and see if it appears.