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Forum Discussion
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
Same issue. Was working fine until one day it was not. I can only see two devices on my Nighthawk app. When I log into the router on a web page, I see the same two devices listed there. I am currently connected using a device which does not show up in attached devices. I can switch to Access Control and all my devices are listed. I just have to find them by MAC addess which is not as straighforward.
Things I have tried so far (but have not worked for me):
Deleted Nighthawk app and reinstalled it
Tried different browsers
Rebooted router
Changed the channel on the router (rebooted)
Downgraded my firmware to the next lower level (rebooted)
I have not performed a factory reset because I've read where several people say that works for a few hours then the problem resurfaces.
It's weird this just started all of a sudden.