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Forum Discussion
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
I'm having the same issue on my R6700v3. I was getting the router logon timeout error when using the nighthawk app, so rebooted the router and can only see 4 connected devices now. Anyone find a fix?
I had the same problem. I Uninstalled and reinstalled Nighthawk App and did a factory reset of the router and followed the setup instructions exactly as directed using the Nighthawk App which included disconnecting router from modem and rebooting modem. I was then able to login to the app and all devices were visible on the Nighthawk App and the Browser. I guess sometimes firmware updates can create this issue. The Factory reset gets rid of the older incompatible firmware. Now, when I change Device names, they have been staying changed but I first changed them in the browser then in the app.
larryebert wrote:
I had the same problem. I Uninstalled and reinstalled Nighthawk App and did a factory reset of the router and followed the setup instructions exactly as directed using the Nighthawk App which included disconnecting router from modem and rebooting modem. I was then able to login to the app and all devices were visible on the Nighthawk App and the Browser. I guess sometimes firmware updates can create this issue. The Factory reset gets rid of the older incompatible firmware. A reset does not get "rid" of older incompatible FW. Prior FW code is over written by newer FW code when thats applied. Resets just clears out all user set configurations on the router. May clear out lingering FW code.
Now, when I change Device names, they have been staying changed but I first changed them in the browser then in the app.
- I to am having same issues. Not showing all connected devices on app as it used to.
- Same problem here. App on both android an iOS is showing 7 of the 15+ actually connected devices. On web the same. Only when going to access control on web interface, I see more. It used to be fine, but some months ago this happened. Is there a fix already?
