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Forum Discussion
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
My router 'connected devices' used to show all devices just fine, I think it's something with the latest firmware 1.0.11.128_10.2.112.
Oddly enough, my Netgear Genie app on my Windows machine still shows all connected devices, but I'm not sure if that's actually connecting to the router to get the list. Also, on the BASIC Home page, it lists the correct number of devices (22) but when I click on the link to list it only shows 9!!! There's no rhyme or reason either, some are wifi some are hardwired.
This bug is aggravating and I hope Netgear resolves the issue soon.
I have also updated the firmware to version V1.0.11.128_10.2.112 but I still have the same problem. I only see a couple of connected devices instead of the whole list.
Same with me. Using V1.0.11.128_10.2.112 which I upgraded to because I was having issues. The upgrade did the same thing.
I also used to see all devices on the app, split by how they were attached (5G, 2G, direct connection) and now I can only see 1 or 2 of 9 total. Rebooted router, deleted app and reinstalled, etc. Web version also says there are the right number of devices but in details only shows 1 (my printer). Very strange as it used to work fine over the last 2 years. NetGear did something different and they need to own it with a real solution for us rather than chasing our tails with resets, etc.