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Forum Discussion
Router app doesn’t show connected devices
Hello, I have 20+ devices connected to the internet, but only 6 show in the nighthawk app. I am trying to control my daughter’s computer use but it’s impossible if I can’t see it and turn off the con...
I have also updated the firmware to version V1.0.11.128_10.2.112 but I still have the same problem. I only see a couple of connected devices instead of the whole list.
Same with me. Using V1.0.11.128_10.2.112 which I upgraded to because I was having issues. The upgrade did the same thing.
I also used to see all devices on the app, split by how they were attached (5G, 2G, direct connection) and now I can only see 1 or 2 of 9 total. Rebooted router, deleted app and reinstalled, etc. Web version also says there are the right number of devices but in details only shows 1 (my printer). Very strange as it used to work fine over the last 2 years. NetGear did something different and they need to own it with a real solution for us rather than chasing our tails with resets, etc.
Try a factory reset of the router instead of reboot. Follow the router setup instructions exactly on the app after factory reset.
- Doesn't work. Been tried by multiple users with no success.