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Forum Discussion
GarrettMoore
Jan 01, 2019Follower
Router has security questions that I didn’t make
I recently moved into a new home and purchased an AC2400. The internet installer hooked up the router while I was at work. Everything has worked fine but i was trying to link the nighthawk app to the ...
schumaku
Jan 02, 2019Guru - Experienced User
These routers show some random (or the first) password recovery questions - regardless if ever set-up or not.
If the router was set-up by a third party ... asking there would be an idea.
If you have all details on how to configure the Internet connection (in case there is some encapsulation and/or authentication required) you might want to do a factory reset https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router