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Forum Discussion
Security answers and password
Good afternoon,
I have a difficult problem and I do not know how to solve it. My security answers are correct but it keeps telling me that they do not match and also I can not remember my password to get the Nighthawk app to work on my phone. I have the app on my IPad but I would like it also on my phone. Can someone please help me with the security issue and the password issue? Thank you so much
2 Replies
2 things.
1. with ios devices make sure icloud relay and private mac/ip address are disabled.
2. if you didn't setup the security questions, it still asks them but there isn't a right response. If thats the case, your only way back in would be a factory reset.
Thank you so very much. Appreciate your help. Have a good day!
