NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GLO
Nov 29, 2016Tutor
Setting Time Period for Guest Network Via Genie App
Hi, I have been using the Genie app with my R7000 and now my new D7800 NightHawk routers. The Genie app is pretty good but one thing i cant get to work adequately is the Guest Network Time Li...
GLO
Dec 23, 2016Tutor
Does anyone else have success with the Guest Network time Period?
This is the latest UserGuide
http://www.downloads.netgear.com/files/genie/genie_app_UM.pdf
If you havent tried this can you please give it a go and let me know if it works?
Thanks
DexterJB
Dec 30, 2016NETGEAR Moderator
Hi GLO,
1. What is the firmware version of the device?
2. What is the NETGEAR Genie version that you have tried?
3. Have you tried setting it up using another device (Android, iOS, another computer)?
4. Does the issue persist no matter what time period you select?
Regards,
Dexter
Community Team
- GLODec 30, 2016Tutor
Happy New Year DexterDB,
1. What is the firmware version of the device? I have tried several firmware versions on the D7800 including v1.0.1.16, v1.01.1.08, v1.0.0.48 and v1.0.0.38,
2. What is the NETGEAR Genie version that you have tried? DeskTop Genie Version 2.4.26, Android Genie Version 2.4.38, and IOS Genie Version 2.4.38
3. Have you tried setting it up using another device (Android, iOS, another computer)? Yes, I am actively using all 3 Genie App options. The Desktop version does not allow you to set a time period for the Guest Network
4. Does the issue persist no matter what time period you select? Yes, infact the only time period that works is the default setting : ALWAYS
The other options from the drop down are:
1 Hour
5 Hours
10 Hours
1 Day
1 Week
These options also did not work on my Nighthawk R7000 either.
Appreciate all help.