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Forum Discussion

Aspirant

Mar 05, 2019

SPEED TEST

GREETINGS, MY APP DOES NOT HAVE THE " TEST SPEED" MENU LIKE THE EMAIL SHOWS...CAN I UPGRADE OR AM I MISSING SOMETHING?

Aspirant

Mar 05, 2019

THANKS FOR RESPONDING. THE APP IS ON THE APPLE IPHONE. THE EMAIL I'M REFERING TO IS AN EMAIL THAT WAS SENT WHEN I SIGNED UP.MY ROUTER IS NETGEAR R6020.

Check out these key features for your WiFi router.

		Speed Test - Check the broadband speeds from your service provider
		Pause the Internet - Monitor and pause WiFi on any connected deviceInternet Speed Test
		Guest WiFi - Set up secure networks for guests to access your Internet
		And More!

NIGHTHAWK

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NETGEAR®

Guru - Experienced User

Mar 05, 2019

I have an Android app. This has a clear "Internet Speed" button. The layout is a bit different from this:

But it is there. What does your new screen show?

One way that people have fixed issues in the past is to remove the app from their device and reinstall it.

There have also been reports that the iStuff app is broken.

schumaku
Guru - Experienced User
Mar 05, 2019
michaelkenward wrote:

I have an Android app. This has a clear "Internet Speed" button.

Yes - but what if the Nighthawk App is connected to a router not supporting QoS and the (QoS-) Speed Test?
- michaelkenward
  Guru - Experienced User
  Mar 05, 2019
  schumaku wrote:
  
  michaelkenward wrote:
  
  I have an Android app. This has a clear "Internet Speed" button.
  
  Yes - but what if the Nighthawk App is connected to a router not supporting QoS and the (QoS-) Speed Test?
  
  That needs an explanation of what you are on about.
  
  How does QoS intervene here?
  
  If you visit the support pages for the R6020, it offers a download of the NightHawk app.
  
  If QoS was essential, would that be there?
  - schumaku
    Guru - Experienced User
    Mar 05, 2019
    When I have it right, the Nighthawk routers supporting the Speed Test have this feature in the QoS Web UI area. Routers like the OP's R6020 not supporting QoS don't have a Speed Test feature in the Web UI - therefore my recursion is that if the feature is not available in the Web UI (along with the QoS controls) it's not available in the Nighthawk App, too.
    
    Well, in a way it makes me happy that at least some of the API seem to communicate properly between the App(s) and the router 8-)