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Forum Discussion

skivtnow's avatar
skivtnow
Follower
Nov 30, 2021

The Nighthawk App will not pause internet

I have a new RAX45 Nighthawk Router and I am unable to pause the internet for the deivces on my network. I have the latest version of the Nighthawk App, and I downloaded the most recent firmware for ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 01, 2021

Has a factory reset and setup from scratch been performed since last FW update?

skivtnow wrote:

I have a new RAX45 Nighthawk Router and I am unable to pause the internet for the deivces on my network. I have the latest version of the Nighthawk App, and I downloaded the most recent firmware for this router (1.0.4.100). I also have rebooted the router and it still will not pause devices.

 

I bought this router for the purported strong parental control features but it is dissapointing that it is not working. Is there a fix for this? I was about to purchase the annual Parent Controls but if it can't be fixed, then I'm afraid I'll have to return this device.

 

Any help is appreciated.

 

Thanks