NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dallasstars99
May 02, 2017Aspirant
unable to configure parental controls
I've setup my router and Netgear genie app, but I am not able to configure parental controls. Whenever I click on the parental control tab there is an error that says " You don't appear to be connect...
Saskatchewan
May 02, 2017Aspirant
I do not have the answer to your question but I am subscribing to your discussion. I was never able to configure the parental controls on my previous Netgear Router and I eventually gave up. I was able to set a general content approval level but that was all I could do. I have recently purchased a new router (an R7000 Nighthawk) and I am going to make a renewed attempt at setting up parental controls. Thanks for starting the discussion. Let's hope we get a clear and understandable response. Sincerely,