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Forum Discussion

Checkers's avatar
Checkers
Aspirant
Sep 23, 2015

Unable to create a free OpenDNS account

I am currently trying to open a free OpenDNS account on Netgear Genie.  I am using a Netgear R6100 router, and setting up the  new account on Mac OS 10.10.5.  My problem is after I enter my username,...
Genie
alexbv's avatar
alexbv
Aspirant
Dec 12, 2015
password has to have more characters.read my comment
DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 13, 2015

Hi SailingDreams,

 

Please try creating a password that is exactly 15 characters long and see if it works. Also, please try installing the latest version (2.4.20) of the program. You may use the link below.

 

http://netgear.com/home/discover/apps/genie.aspx

 

Regards,

 

Dexter

Community Team