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Forum Discussion

Checkers's avatar
Checkers
Aspirant
Sep 23, 2015

Unable to create a free OpenDNS account

I am currently trying to open a free OpenDNS account on Netgear Genie.  I am using a Netgear R6100 router, and setting up the  new account on Mac OS 10.10.5.  My problem is after I enter my username,...
Genie
JECaud's avatar
JECaud
Aspirant
Oct 05, 2015

Same problem here.  I'd read that someone else created an account with a15-character password, but that does not work for me, either, nor should it be a requirement.  Any help on this?  Thanks.

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 05, 2015

Hi JECaud,

 

Please make sure that your password contains at least one uppercase and one lower case letter. It must also contain at least one digit and one special character (for example: *,$, or !).

 

Regards,

 

Dexter

Community Team