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Forum Discussion
larryrup
Aug 15, 2016Aspirant
Unable to log into R7000 router
Hi: Can use some help. Current situation is unable to log into router at 192.168.1.1. Although I was certain I knew the user name and password, I gave up trying and reset the router. I installate...
michaelkenward
Aug 16, 2016Guru - Experienced User
Anything else on the network?
- larryrupAug 17, 2016Aspirant
Thanks for those that replied.
I have two wired pc's attached to the router, a wired smart TV connected and many wireless connections (phones, IPads etc.) Neither of the two PC's wired can connect via a browser. I am more perplexed on this condition than I ought to be! A router needs configuration. How can something so basic not work? I see many people have expereinced this condition. Also, the concept of software to help configure the router (genie) sounds like a good thing, but why would it not be full featured? No port forwarding section?
I have not uninstalled genie nore rebooted anything yet. When I started, I did not have genie installed, but since I could not connect to the router, thought installing it would help. No such luck. The 2nd PC that is connected to the router does not have genie installed. It cannot connect either.
Does that answer the question of what is on the network?
Thanks
Larry
- TheEtherAug 17, 2016Guru
Are you sure your router's IP address is 192.168.1.1? This article explains one method for finding out. Netgear routers will automatically change their IP address if they detect that the LAN and WAN are using the same subnet.
- larryrupAug 17, 2016Aspirant
ipconfig reports the default gateway as 192.168.1.1.
I' m not sure I understand the Lan Wan statement. I assume LAN= the 192.168 IP's, and WAN=internet ISP assigned IP?
Regards,
Larry
- michaelkenwardAug 17, 2016Guru - Experienced User
larryrup wrote:Does that answer the question of what is on the network?
Pretty well, I just wanted to see if there could be anything else fighting on the network to hand out local IP addresses.
Have you tried: 192.168.0.1?
Some routers use that for the web interface.
Sorry, more questions, what does this mean?
larryrup wrote:
Neither of the two PC's wired can connect via a browser.The PCs cannot connect to the local LAN network? They cannot get into the Netgear interface for you to make changes?
You might also like to look at the suggested questions that Netgear recommends answering when asking questions:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)Knowing your version of Windows, for example, can help with suggestions as to how to get in there.
Also the browser you are using. Sometimes Internet Explorer works when Firefox fails, and vice versa.
Then there are firewalls and AV software, both of which have also been known to block access.
- larryrupAug 17, 2016Aspirant
SORRY, my enviornment was in the first post: R7000 firmware 1.0.6.28 Genie v 2.4.26. All PC's are Win 10 current with Microsoft. Win firewall reports an exception for the router is allowed through.
Every thing in the home, on the local Lan is just fine. The only issue is being able to log into the router from a browser. I have tried Edge, Chrome and Firefox, all with the same result....the browser reports the connection refused by the router.d